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and multiplies the success

Working at AlmavivA Services

A unique environment, addressing excellence in human resources to achieve targets and ensure the fulfilment of customer expectations.Time contract on a 4/6/8 hour shift-basis, with interesting wages plus a wide range of benefits, and professional career path.

Find our open positions at each Contact Center sites, per city.

Working at AlmavivA Services

Work with us

IASI

Customer Care Consultant with English

Ideal candidate
A minimum of 1 year Guest Service Executive experience or Customer Care Experience
Excellent written and verbal communication skills in English
Fluency in a second language (Italian/French/Spanish)
Basic Computer knowledge
Demonstrated problem solving and analytical capability

Job description
A new project, in collaboration with a prestigious partner, has arisen for you as a Telephone consultant - Customer Care in our Company.

We are currently seeking candidates with excellent command of spoken and written English (C1) to join our Customer Experience center in Iasi.

We want to specify that in the beginning the time program will be on night shift (22:00 – 10:00 local time) from Monday to Sunday; and in the near future it may extend to 24 hours a day.

You’ll be part of a dynamic, creative and supportive team (GEX Team), working together in our quest for client satisfaction.

Responsibilities
Answering incoming calls & e-mails from customers, supporting them from booking enquiry through to check-out
Completing customer veriļ¬cation and vetting of bookings
Achieving productivity KPIs whilst maintaining excellent quality
Diagnosing issues smartly and quickly, providing the best resolution for our customers

Benefits
This position offers a highly competitive salary, and package which include:
Permantent (full-time/part-time) contract
KPI Bonus
Meal Tickets
Teamwork
Company Stability

For more information, please contact us at 0752/472249 or 0751/605304.
 

Send CV

IASI

Customer Care Consultant with Italian

Ideal candidate
Good communication skills
Excellent command of the Italian language
Good Computer knowledge
Teamwork and target-oriented approach
Preference will be given to candidates with previous experience in the sector

Job description
We are currently seeking candidates with excellent command of the Italian language to join our Customer Experience center in Iasi for the role of Telephone consultant - Customer Care.

The Customer Care Consultant will be in charge of customer management for a leading company in the TelCo industry, with the main task to deal with customer enquiries and satisfaction.

We wish to meeet talented professionals,enthusiastic, flexible, and willing to contribute to the the fulfilment of customer satisfaction, with a polite and professional approach.

We offer a permantent (full-time/part-time) contract; working students can only access evening shifts.Benefits include: meal tickets and achieved performance-based rewards.

The salary will be commensurate with the candidate's experience.

Initial training programme wth constant update steps. Professional growth within teams.

For more information, please contact us at 0752/472249 or 0751/605304.

Send CV

BACAU

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CRAIOVA

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