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and multiplies the success

Working at AlmavivA Services

A unique environment, addressing excellence in human resources to achieve targets and ensure the fulfilment of customer expectations.Time contract on a 4/6/8 hour shift-basis, with interesting wages plus a wide range of benefits, and professional career path.

Find our open positions at each Contact Center sites, per city.

Working at AlmavivA Services

Work with us

IASI

English-speaking Customer Care Consultant

Ideal candidate
A minimum of 1 year Guest Service Executive experience or Customer Care Experience
Excellent written and verbal communication skills in English
Fluency in a second language (Italian/French/Spanish)
Basic Computer knowledge
Demonstrated problem solving and analytical capability

Job description
A new project, in collaboration with a prestigious partner, has arisen for you as a Telephone consultant - Customer Care in our Company.

We are currently seeking candidates with excellent command of spoken and written English (C1) to join our Customer Experience center in Iasi.

We want to specify that in the beginning the time program will be on night shift (22:00 – 10:00 local time) from Monday to Sunday, and in the near future it may extend to 24 hours a day.

You will be part of a dynamic, creative and supportive team (GEX Team), working together in our quest for client satisfaction.

Responsibilities
Answering incoming calls & e-mails from customers, supporting them from booking enquiry through to check-out
Completing customer veriļ¬cation and vetting of bookings
Achieving productivity KPIs whilst maintaining excellent quality
Diagnosing issues smartly and quickly, providing the best resolution for our customers

Benefits
This position offers a highly competitive salary, and package which include:
Permantent (full-time/part-time) contract
KPI Bonus
Meal Tickets
Teamwork
Company Stability

For more information please contact us at (+4)0752/472249 or (+4)0751/605304.
 

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IASI

Italian-speaking Customer Care Consultant

Ideal candidate
Good communication skills
Excellent command of the Italian language
Good Computer knowledge
Teamwork and target-oriented approach
Preference will be given to candidates with previous experience in the sector

Job description
We are currently seeking candidates with excellent command of the Italian language to join our Customer Experience center in Iasi for the role of Telephone consultant - Customer Care.

The Customer Care Consultant will be in charge of customer management for a leading company in the TelCo industry, with the main task to deal with customer enquiries and satisfaction.

We wish to meeet talented professionals,enthusiastic, flexible, and willing to contribute to the the fulfilment of customer satisfaction, with a polite and professional approach.

We offer a permantent (full-time/part-time) contract; working students can only access evening shifts.

Benefits include:
Initial training programme
Constant update steps
Professional growth within teams
Meal tickets
Achieved performance-based reward programme

The salary will be commensurate with the candidate's experience.

For more information please contact us at (+4)0752/472249 or (+4)0751/605304.

Send CV

BACAU

Italian-speaking Customer Care Agent

Key skills
Excellent command of the Italian language
Good communication skills
Good Computer knowledge
Teamwork attitude
Target-oriented approach

Job description
The ideal candidate has an excellent command of the Italian language, is able to understand and correctly answer customer's queries and requests, can fulfil customer's expectations and satisfaction, achieve assigned tasks and targets, is eager to learn and constantly innovation-oriented, is willing to share knowledge, and can quickly adapt to new situations.

The position includes:
Permantent (full-time/part-time) contract
Initial (paid) training programme
Constant update steps
Meal tickets
Success-based reward programme
Career path

For more information please contact us at +40 747 013 801.

Send CV

BACAU

Italian-speaking Back-Office Agent

Key skills
Excellent command of the Italian language 
Good communication skills
Good Computer knowledge
Analytical skills
Result-oriented

Job description
The ideal candidate has an excellent command of the Italian language - spoken and written, has analytical skills to drill-down problems and issues, can promptly identify effective solutions for customers, is able to achieve demanding targets, is eager to learn and constantly innovation-oriented, is willing to share knowledge.

The position includes:
Permantent (full-time/part-time) contract
Initial (paid) training programme
Constant update steps
Meal tickets
Success-based reward programme
Career path

For more information please contact us at +40 747 013 801.

Send CV

CRAIOVA

Italian-speaking Customer Care Agent

Key skills
Excellent command of the Italian language
Good communication skills
Good Computer knowledge
Teamwork and target-oriented approach

Job description
The ideal candidate has an excellent command of the Italian language, is able to understand and correctly answer customer's queries and requests, can fulfil customer's expectations and satisfaction, achieve assigned tasks and targets, is eager to learn and constantly innovation-oriented, is willing to share knowledge and can quickly adapt to new situations.

The position includes:
Permantent (full-time/part-time) contract
Initial (paid) training programme
Constant update steps
Meal tickets
Success-based reward programme
Career path

For more information please contact us at +40 351733080.

Send CV

CRAIOVA

Italian-speaking Back-Office Agent

Key skills
Excellent command of the Italian language 
Good communication skills
Good Computer knowledge
Analytical skills

Job description
The ideal candidate has an excellent command of the Italian language - spoken and written, has analytical skills to drill-down problems and issues, can promptly identify effective solutions for customers, is able to achieve demanding targets, is eager to learn and constantly innovation-oriented, is willing to share knowledge and can quickly adapt to new situations.

The position includes:
Permantent (full-time/part-time) contract
Initial (paid) training programme
Constant update steps
Meal tickets
Success-based reward programme
Career path

For more information please contact us at +40 351733080.

Send CV

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